DSers Help Center

Sync the latest tracking numbers instantly—even when your supplier changes them.

Present a professional post-purchase experience by customizing carrier and tracking Url in customer emails

Replace the default dsers-track URL with a custom tracking path — configure it in DSers Fulfillment Settings and update the Shopify App Proxy URL with the ?tn=%s parameter.

Build trust and keep customers engaged with a fully customizable tracking page on your own store domain.

Automatically recommend your best-selling products on the tracking page to capture more sales from highly engaged customers.

Automatic alerts when shipments stall or suppliers cancel — so you can take action before customers complain.

Stop chasing suppliers for new tracking codes. Automate the update and protect your seller reputation.

Stop guessing. Learn what each DSers tracking status means—and which ones need your action.

In case your supplier updates the tracking number after the order has got a tracking number, you can utilize the setting to track the updates and synchronize new tracking numbers to your store automatically.

Email Settings allows you to customize the tracking information in the shipping confirmation notification emails and send emails to your customers automatically