DSers Help Center

Sync Delivered Status: Keep Orders Accurate

Automatically trigger payment release in Shopify by syncing "Delivered" statuses from your supplier

Tracking Status Explained: Know Where Every Package Is

Stop guessing. Learn what each DSers tracking status means—and which ones need your action.

Supplier Optimizer: Find Better Suppliers in Seconds

Stop overpaying or dealing with unreliable suppliers. Click the magnifying glass icon on any product image to instantly find better alternatives from AliExpress and Alibaba.

Multi-Store Sync: Manage Multiple Stores from One Dashboard

Stop logging in and out. Run all your stores from one dashboard—without breaking a sweat.

Staff Accounts: Let Your Team Help Without the Risk

Learn how to add team members to your DSers account with custom permissions.

Notification Frequency: Get Alerts When You Need Them

Stay ahead of supplier changes — from price hikes to canceled orders. Free alerts for everyone, with higher frequency for growing stores.

TikTok Hot Product Research: Find Winning Products Before the Crowd

Stop guessing. Start data-sniping trends before your competitors even see them coming.

Action-Edit Supplier: How to Change the Supplier on an Existing Order

Use Action - Edit Supplier to change the supplier for this order only—your product mapping stays intact.

AI Product Images Management: Clean Backgrounds, Higher Trust

Remove distractions, erase flaws, and replace backgrounds with AI. No design skills required.

Manage Multiple Stores from One Dashboard in Import List

Configure store-specific product settings and view pricing across connected stores from a single interface.