DSers Help Center

Due to supplier ordering regulations, the buyer’s contact information must contain the postal code and meet the corresponding formats. So you need to make sure that your customer’s information is right before you place orders.

DSers now supports you to import the AliExpress product cost for destination countries you desire along with the product and to check shipping cost more conveniently.

After you turn on the button, the product SKU will display following the format of "supplier product ID-variants name" the next time you import a product to the DSers Import List.

Currencise is a setting that allows you to decide which currency to be applied to products and orders on DSers.

In case your supplier updates the tracking number after the order has got a tracking number, you can utilize the setting to track the updates and synchronize new tracking numbers to your store automatically.

DSers Automated Mapping feature lets you configure mapping settings according to your needs and apply them to your products automatically. You can decide how your suppliers are matched to your products after you have completed the settings below.

The coupons feature is an easy-to-use tool that helps you extract AliExpress coupons from AliExpress. Then DSers will apply them to the corresponding products automatically when you place orders via the DSers Chrome extension.

DSers will take "testdsers" as your account name if you register using "testdsers@gmail.com". You can check it on the upper right corner of your DSers dashboard. You are allowed to modify this field and will not affect your account or login.

Your account email is the email address that you use to register for DSers and you use it to log in to your DSers account. In case you want to change the login email address you use on DSers

Your DSers account password is a combination of numbers, letters and characters that you set when you register for DSers. You can change your passwords regardless of your login status.