Copy Link
Account
Orders
Products

Fulfill an order from start to finish

Once you set up your account properly and finished importing the products from AliExpress, the next step is to place and pay for an order.

We will show you the complete process of fulfilling an order in the detailed guide below.

Placing an order to AliExpress

DSers will automatically synchronize the order you receive on Shopify.

Go to Open Order – Awaiting order. The order you need to place to AliExpress will be in the Awaiting order tab after you received them on your store.

Fulfill an order from start to finish - Open Order – Awaiting order - Shopify DSers

Click the Order button.

Fulfill an order from start to finish - Order - Shopify DSers

It will open a page where you can double check the order shipping setting.

Fulfill an order from start to finish - double check the order shipping setting - Shopify DSers

At this step, you can change the shipping method as you wish.

Click Confirm after you make sure the Shipping method is the one you want.

Fulfill an order from start to finish - Confirm - Shopify DSers

Once the order is processed, you will see a notification on above.

Fulfill an order from start to finish - Notification - Shopify DSers

You can go to the Awaiting payment tab to find the order you just placed and see that the Ali Order Number has been generated.

Fulfill an order from start to finish - Awaiting payment tab - Shopify DSers

You can click the Make payment button above, and it will take you to AliExpress where you can pay for the order.

Fulfill an order from start to finish - Make payment button - Shopify DSers

Make the payment

On AliExpress Orders page, go to Awaiting payment page and select the order you want to pay.

Fulfill an order from start to finish - Make the payment - Shopify DSers

Click on the Pay for selected order(s) or Pay Now button.

Fulfill an order from start to finish - Pay for selected order(s) or Pay Now - Shopify DSers

A window will pop up and you can choose the Payment method and complete your payment there.

Fulfill an order from start to finish - Payment method - Shopify DSers

After the payment

Once you made your payment, you are DONE.

DSers will take care of the rest.

After your payment, DSers will automatically move the order to Orders – Open Order – Awaiting Shipment. (Note: the status may take some time to change, don’t worry about it.)

When your supplier sends out the package, the tracking number will be generated. DSers will automatically update the order and move the order to Fulfilled tab with the tracking number.

Fulfill an order from start to finish - tracking number - Shopify DSers

It is at this time that DSers will automatically trigger Shopify to send an email to your customers with the tracking number.

DSers will also automatically mark the order as Fulfilled on Shopify.

Fulfill an order from start to finish - mark the order as Fulfilled on Shopify - Shopify DSers

You can also view the tracking number in the Order details on Shopify like below.

Fulfill an order from start to finish - Order details - Shopify DSers

Now you know the complete process of fulfilling an order from start to finish with DSers.