DSers Help Center

Login Issues: Can't Access Your DSers Account

Troubleshoot password errors, redirect loops, and blank screens to get back to your dropshipping business

Connection Failed: Why DSers Can't Bind to Your Store

Connection failed? Discover the 4 most common blockers and how to overcome them.

Push Failed: Common Errors When Publishing Products to Shopify Store

Daily variant creation limit reached — And How to Work Around It

Payment Failed: AliExpress Checkout Errors

Don't panic. Here is why AliExpress declined your card and how to fix it.

Action-Edit Supplier: How to Change the Supplier on an Existing Order

Use Action - Edit Supplier to change the supplier for this order only—your product mapping stays intact.

Why is my tracking number missing? Understanding the fulfillment workflow

A tracking number hasn't appeared for your order. Here's why—and what you can do about it.

Tracking Status FAQ: Troubleshooting Common Issues

Quick answers to the most common questions about DSers tracking statuses.

AI Product Images Management: Clean Backgrounds, Higher Trust

Remove distractions, erase flaws, and replace backgrounds with AI. No design skills required.

Manage Multiple Stores from One Dashboard in Import List

Configure store-specific product settings and view pricing across connected stores from a single interface.

Mapping Explained: How DSers Knows Which Supplier to Order From

Learn how DSers connects your store products to the right suppliers to ensure accurate fulfillment, correct shipping costs.