Pending orders are orders for which the payment from your customers has not yet been captured in your store. You cannot process or edit Pending orders on DSers until the payment has been captured.
In case you want, learn how to respond to the following needs to process your orders.Operations | Situations |
Add flags
| You can add colored flags to distinguish your orders of varying importance. |
Fulfill your orders manually | Your customer pays with a payment method that you cannot capture the payment immediately or you have selected to get the payment later. |
Manually sync your store orders | After you captured the payment of an order, the status of the order remains as Pending on DSers. |
Add notes | You want to add additional information for your orders to remind you of something important. |
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