DSers Help Center

Thoughts, stories and ideas.

DSers Help Center >> SaaS

Why you can't simply delete an order in DSers—and the right way to cancel, refund, or reorder

How do I connect my Amazon store to DSers?

A clear guide to finding your DSers invoices and understanding our refund policy

Adjust when and how your shipping confirmation emails are sent to customers

Earn cashback on AliExpress purchase you fulfill through DSers — a direct rebate that improves your margins without changing suppliers or prices.

How to connect with supplier platforms supported by DSers, and the account limits associated with each subscription plan

A supplier cancellation can disrupt your fulfillment. Here's how to spot it and resolve it fast

Get free, automatic supplier suggestions—so you never miss a better deal again.

A Guide to Understanding Post-Downgrade Billing Issues

Decode the 'No Coupon' Tag and Fix Failed Fetches

Still have some questions about DSers? Don't hesitate to ask for help;

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