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Why I can't push my product from DSers to Shopify

There might be a couple of reason why you are not able to Push or Publish a product from DSers to Shopify

100+ SKU (Variant)

Please kindly note that Shopify doesn't support importing products with more than 100 SKUs (variants), please delete some SKU by editing the product (bottom left of the product card) and try again.

Click the Edit product button on the bottom left of the product card

Select some variants you want to delete

Click on Action, then Remove SKU

Once you have less than 100 SKU (variant) on your product, you will be able

Token error

You might sometimes get a "Token error" when you try to Push / Publish a product to from DSers Shopify This might be due a temporary issue from the Shopify server link to DSers.

Please do as follow:

-Go to your Shopify admin

-Access the App menu

-Click on the DSers app

-You will be redirected to DSers

-Try to Push / Publish

Not Found

You might sometimes get a "Not found" error when you try to Push / Publish a product to from DSers Shopify.

This might be due to some changes on the AliExpress product page.

Please contact the customer service.

If you are facing an issue to Push / Publish a product from DSers to Shopify, and none of the solution above help, please contact DSers Customer Service, they will help you.