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Fulfill an order from start to finish

Once you set up your account properly and finished importing the products from AliExpress, the next step is to place and pay for an order.

We will show you the complete process of fulfilling an order in the detailed guide below.

Placing an order to AliExpress

DSers will automatically synchronize the order you receive on WooCommerce.

Go to Open Orders – Awaiting order. The order you need to place to AliExpress will be in the Awaiting order tab after you received them on your store.

Fulfill an order from start to finish with Woo DSers - Awaiting order - Woo DSers

Click the Order button.

Fulfill an order from start to finish with Woo DSers - click ORDER - Woo DSers

It will open a page where you can double check the order shipping setting.

Fulfill an order from start to finish with Woo DSers - check shipping method - Woo DSers

At this step, you can change the shipping method as you wish.

Click Confirm after you make sure the Shipping method is the one you want.

Fulfill an order from start to finish with Woo DSers - confim shipping method - Woo DSers

Once the order is processed, you will see a notification on above.

Fulfill an order from start to finish with Woo DSers - notification - Woo DSers

You can also go to the Awaiting payment tab to find the order you just placed and see that the Ali Order Number has been generated.

Fulfill an order from start to finish with Woo DSers - AliExpress order number - Woo DSers

Make the payment

In the Awaiting Payment tab, it will show you the order you successfully placed to AliExpress but haven’t paid yet.

Fulfill an order from start to finish with Woo DSers - Awaiting payment - Woo DSers

You can check the AliExpress order number like the picture shows so you can pay the right order you want on AliExpress.

Fulfill an order from start to finish with Woo DSers - check AliExpress order number - Woo DSers

Select the order you want to pay and click Make payment, then it will direct you to the AliExpress website.

Fulfill an order from start to finish with Woo DSers - Make Payment - Woo DSers

On AliExpress Orders page, go to Awaiting payment page and select the order you want to pay.

Fulfill an order from start to finish with Woo DSers - Select the order you want to pay on AliExpress - Woo DSers

Click on the Pay for selected order(s) or Pay Now button.

Fulfill an order from start to finish with Woo DSers - click Pay for seleted order (s) or Pay Now- Woo DSers

A window will pop up and you can choose the Payment method and complete your payment there.

Fulfill an order from start to finish with Woo DSers - Payment method - Woo DSers

After the payment

Once you made your payment, you are DONE.

DSers will take care of the rest.

After your payment, DSers will automatically move the order to Open Orders – Awaiting Shipment. (Note: the status may take some time to change, don’t worry about it.)

When your supplier sends out the package, the tracking number will be generated. DSers will automatically update the order and move the order to Fulfilled tab with the tracking number.

Fulfill an order from start to finish with Woo DSers - tracking number - Woo DSers

It is at this time that DSers will automatically trigger WooCommerce to send an email to your customers with the tracking number.

DSers will also automatically mark the order as Completed on WooCommerce.

Fulfill an order from start to finish with Woo DSers - completed order - Woo DSers

You can also view the tracking number in the Order details on WooCommerce like below.

Fulfill an order from start to finish with Woo DSers - Order details - Woo DSers

Now you know the complete process of fulfilling an order from start to finish with DSers.

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