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Fulfill an order from start to finish

Once you set up your account properly and finished importing the products from AliExpress, the next step is to place and pay for an order.

We will show you the complete process of fulfilling an order in the detailed guide below.

Placing an order to AliExpress

DSers will automatically synchronize the order you receive on WooCommerce.

Go to Open Orders – Awaiting order. The order you need to place to AliExpress will be in the Awaiting order tab after you received them on your store.

Fulfill an order from start to finish with Woo DSers - Awaiting order - Woo DSers

Click the Order button.

It will open a page where you can double check the order shipping setting.

At this step, you can change the shipping method as you wish.

Click Confirm after you make sure the Shipping method is the one you want.

Once the order is processed, you will see a notification on above.

You can also go to the Awaiting payment tab to find the order you just placed and see that the Ali Order Number has been generated.

Make the payment

In the Awaiting Payment tab, it will show you the order you successfully placed to AliExpress but haven’t paid yet.

You can check the AliExpress order number like the picture shows so you can pay the right order you want on AliExpress.

Click Make payment, then it will direct you to the AliExpress website.

On AliExpress Orders page, go to Awaiting payment page and select the order you want to pay.

Click on the Pay for selected order(s) or Pay Now button.

A window will pop up and you can choose the Payment method and complete your payment there.

After the payment

Once you made your payment, you are DONE.

DSers will take care of the rest.

After your payment, DSers will automatically move the order to Open Orders – Awaiting Shipment. (Note: the status may take some time to change, don’t worry about it.)

When your supplier sends out the package, the tracking number will be generated. DSers will automatically update the order and move the order to Fulfilled tab with the tracking number.

It is at this time that DSers will automatically trigger WooCommerce to send an email to your customers with the tracking number.

DSers will also automatically mark the order as Completed on WooCommerce.

You can also view the tracking number in the Order details on WooCommerce like below.

Now you know the complete process of fulfilling an order from start to finish with DSers.