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Fulfill an order from start to finish

Once you set up your account properly and finished importing the products from AliExpress, the next step is to place and pay for an order.

We will show you the complete process of fulfilling an order in the detailed guide below.

Placing an order to AliExpress

DSers will automatically synchronize the order you receive on Wix.

Go to Open Orders – Awaiting order. The order you need to place to AliExpress will be in the Awaiting order tab after you received them on your store.

Place an order - Open Orders – Awaiting order - Wix DSers

Click the Order button.

Place an order - Click the Order button - Wix DSers

It will open a page where you can double check the order shipping setting.

Place an order - Double check the order shipping setting - Wix DSers

At this step, you can change the shipping method as you wish.

Click CONFIRM after you make sure the Shipping method is the one you want.

Place an order - Click CONFIRM - Wix DSers

Once the order is processed, you will see a notification on above.

Place an order - Notification - Wix DSers

You can go to the Awaiting payment tab to find the order you just placed and see that the Ali Order Number has been generated.

Place an order - Go to the Awaiting payment tab - Wix DSers

You can click the Make payment button above, and it will take you to AliExpress where you can pay for the order.

Place an order - Click the Make payment button - Wix DSers

Make the payment

On AliExpress Orders page, go to Awaiting payment page and select the order you want to pay.

Make the payment - Select the order - Wix DSers

Click on the Pay for selected order(s) or Pay Now button.

Make the payment - Click on the Pay for selected order(s) or Pay Now button - Wix DSers

A window will pop up and you can choose the Payment method and complete your payment there.

Make the payment - Choose the Payment method - Wix DSers

After the payment

Once you made your payment, you are DONE.

DSers will take care of the rest.

After your payment, DSers will automatically move the order to Open Orders – Awaiting Shipment. (Note: the status may take some time to change, don’t worry about it.)

When your supplier sends out the package, the tracking number will be generated. DSers will automatically update the order and move the order to Fulfilled tab with the tracking number.

After the payment - DSers will automatically update the order - Wix DSers

It is at this time that DSers will automatically trigger Wix to send an email to your customers with the tracking number.

DSers will also automatically mark the order as Fulfilled on Wix.

After the payment - DSers will automatically send tracking number - Wix DSers

You can also view the tracking number in the Order details on Wix like below.

After the payment - View the tracking number in the Order Details- Wix DSers

Now you know the complete process of fulfilling an order from start to finish with DSers.

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