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Process agency orders when your agencies don't use an ERP/Dianxiaomi

Dropshipping agencies allow you to dropship off the supply platforms like AliExpress but require you to invest more manpower and effort. With DSers, you won't have to deal with batches of CSV files. This article shows you how DSers saves you energy to fulfill and track your agency orders.
Place orders to an agency
  1. Login to DSers, and locate dsers-open orders Open Orders > Agency.
  2. In the Awaiting order tab, click the ORDER button on the bottom-right of the Order Card to place orders one by one, or check the boxes dsers-check box on the Order Card and click Check Out in bulk to place multiple orders.
  3. Click CONFIRM.

Pay for orders
  1. Login to DSers, and locate dsers-open orders Open Orders > Agency.
  2. In the Awaiting payment tab, check the boxes dsers-check box on the Order Card and click dsers-file download Exporting orders in the Navigator Bar.
  3. In the pop-up, click EXPORT ORDERS to download the excel file.
  4. 💡 TIP

    You can also check dsers-radio button unchecked Export orders by date in the pop-up to export orders within a specific period (up to 30 days at a time).

  5. Open the downloaded file named "AwaitingPayment_orders_export_xxxxxx" and make sure the Purchase currency, Purchase cost, and Shipping cost fields are filled in by yourself or your agencies.
  6. Once checked, go back to where you left off DSers and click on dsers-file uploadImport payment details.
  7. In the pop-up, click “Click here to upload the attachment” to upload the checked excel file.
  8. Make sure to select field options in the drop-down list corresponding to the fields in the uploaded excel file and click CONFIRM.
  9. Click MAKE PAYMENT on the bottom-right of the Order Card to pay for orders one by one or check the boxes dsers-check box on the Order Card and click dsers-make payment Make payment on the left of the Navigator Bar to pay for orders in bulk.
  10. In the pop-up, check the order and agency details, and then click on dsers-paypal to trigger the payment. In case the cost changes, you’re able to directly edit the cost by clicking dsers-edit on the right side of Estimated payment amount.

If successful, those orders will be moved to the Awaiting shipment tab.

📕 NOTE

If you have paid for certain order with other channels, you can select the order and click  dsers-more  in the Navigator Bar to mark it as paid to move it to the Awaiting shipment tab.


Add tracking numbers to orders
  1. Login to DSers, and locate dsers-open orders Open Orders > Agency.
  2. In the Awaiting shipment tab, check the boxes dsers-check box on the Order Card and click dsers-file download Exporting orders in the Navigator Bar.
  3. In the pop-up, click EXPORT ORDERS to download the excel file.
  4. 💡 TIP

    You can also check dsers-radio button unchecked Export orders by date in the pop-up to export orders within a specific period (up to 30 days at a time).

  5. Open the downloaded file named "AwaitingShipment_orders_export_xxxxxx" and fill in the tracking numbers of orders shipped by your agencies in the "Tracking No" field.
  6. Go back to where you left off DSers and click dsers-file upload Upload Tracking No. manually in the Navigator Bar.
  7. In the pop-up, click “Click here to upload the attachment” to upload the checked excel file.
  8. Make sure to select field options in the drop-down list corresponding to the fields in the uploaded excel file.
  9. Click CONFIRM.
  10. 📕 NOTE

    You can also click dsers-edit next to "Tracking No" on the Order Card to add tracking numbers item by item.


Fulfill orders

After the tracking numbers are uploaded, DSers will help you push the tracking numbers to Shopify and fulfill orders automatically.

Depending on your Fulfillment Setting in DSers > dsers-settings Settings > Order, there are two situations.

Fulfillment Setting

How DSers fulfills your orders

If you check  dsers-settings Fulfill items separately

DSers fulfills the order by item:

  1. Items with tracking numbers will be moved to the Fulfilled tab.

  2. Items without tracking numbers will be moved to the Awaiting fulfillment tab.

If you check  dsers-settings Fulfill items in bulk

DSers fulfills the order by order:

  1. An order that is partially shipped will be moved to the Awaiting fulfillment tab.

  2. Until the order is fully shipped, it will be moved to the Fulfilled tab.


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