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Orders to France specifications

Due to the regulations on AliExpress, all the orders to France must contain a 9 or 10-digits phone number, otherwise, the orders cannot be placed to AliExpress.

You can change the phone number to the correct one on DSers easily, here’s how.

Manually Changing Phone Number

Deactivate DSers’ Override phone number feature first on DSers – Setting – Other.

Delete the phone number you entered before and click on Save.

Go to DSers – Open Orders.

On the Awaiting order tab, find the order for which you want to change the phone number according to AliExpress’ regulation, then click on Customer Detail from the top right corner of the order.

Enter a phone number that is 9 or 10-digits. Don’t forget to Save the changes.

Now you can place the order like you normally would.

Override phone number feature

Another way you can change the phone number is to use the Override phone number feature.

Go to DSers – Setting – Other.

Enter a phone number that is 9 or 10-digits, then click on Save.

Now you can place the order like you normally would.