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Re-order an order with deleted product

In case you have deleted a product on Wix (by mistake or not) and have orders for the deleted product to fulfill, here’s how you can deal with it.

Directly edit the order

Go to DSers – Open Orders – Awaiting order, the order with deleted product will look like below.

On the right side of the order, click the icon below – Edit.

Paste the AliExpress link of the product you deleted or of another supplier who sells the same product (Step 1). Choose the new variant you want to order (Step 2), select a shipping method (Step 3), then click on SAVE (Step 4).

You will then be able to process the order and place it to AliExpress!

Re-import the product

If the above solution didn’t work for some reason, you can re-import the product to fix the issue.

Re-import the product on DSers

You need to re-import the product that you deleted to DSers on DSers- Import List.

Push the product to Wix

Once you have imported the product to DSers, you need to Push that product to your Wix store.

Create an identical order on Wix

Go to your Wix store to create a new order.

The new order will be in the Awaiting order tab, now you can place it to AliExpress like you normally would.

In the meantime, you can go back to Wix – Orders, select the original order your customer placed and manually fulfill it so that it won’t bother you again.

Make sure not to delete useful products, but even if you do, DSers will be able to help you!