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Re-order fulfilled orders

In case some orders were wrongly fulfilled, whether it is because you accidentally manually fulfilled them on DSers or on Wix, you can easily roll back those orders and re-order them again.

Here’s how you can do it.

Roll back fulfilled orders

Let’s use some Wix orders that are marked as Fulfilled as an example.

If they are fulfilled on Wix as below.

Roll back fulfilled orders - Order fulfilled on Wix example - Wix DSers

They are also fulfilled on DSers. Select the orders you want to re-order on DSers. Then click on Roll back orders.

Roll back fulfilled orders - Roll back orders - Wix DSers

A new window will pop-up, click on Roll back orders.

Roll back fulfilled orders - Click on Roll back orders - Wix DSers

Enter CONFIRM and click on Yes.

Roll back fulfilled orders - Roll back orders CONFIRM - Wix DSers

DSers will then move those orders to the Awaiting order tab.

Roll back fulfilled orders - Awaiting order tab - Wix DSers

Re-order fulfilled orders

Now that those orders are back in the Awaiting order tab, you can simply place those orders to AliExpress again as you normally would.

Select the orders you want to re-order, then click on Bulk place orders.

Re-order fulfilled orders - Bulk place orders - Wix DSers

It's important to keep track of all your orders and be able to re-order any orders in case of your customers want to change something for example.

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