In case some orders were wrongly fulfilled, whether it is because you accidentally manually fulfilled them on DSers or on Wix, you can easily roll back those orders and re-order them again.
Here’s how you can do it.
Let’s use some Wix orders that are marked as Fulfilled as an example.
If they are fulfilled on Wix as below.
They are also fulfilled on DSers. Select the orders you want to re-order on DSers. Then click on Roll back orders.
A new window will pop-up, click on Roll back orders.
Enter CONFIRM and click on Yes.
DSers will then move those orders to the Awaiting order tab.
Now that those orders are back in the Awaiting order tab, you can simply place those orders to AliExpress again as you normally would.
Select the orders you want to re-order, then click on Bulk place orders.
It's important to keep track of all your orders and be able to re-order any orders in case of your customers want to change something for example.