Reorder Request fulfillment orders
How to re-order Request fulfillment ordersTo avoid facing this issue, DO NOT CLICK "Request Fulfillment" on your order on Shopify. In case you have accidentally clicked on "Request fulfillment" on a new order on Shopify, check the steps below to place the order successfully.
- Login to Shopify > Orders.
- Click on the order for which you have requested fulfillment.
- On the order details page, click the More icon on the top right and click Fulfill item.
- Click Send fulfillment request. The order will be marked Fulfilled on Shopify and DSers too.
- Login to DSers > Open Orders.
- Access the Fulfilled tab.
- Click on the Order Card to select the order the order just fulfilled by Shopify and click Roll back order.
- In the Pop-up, click ROLL BACK ORDERS.
- In the Pop-up, enter CONFIRM in the box and click CONFIRM.
- Once done, click ok.