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Re-order Awaiting payment orders

In some cases, you may want to modify an order after you placed it to AliExpress. It may be because you want to change the supplier, change the shipping method, or any other possible reason.

In that case, here’s how you can do it.

Cancel Order

You need to cancel the Awaiting payment order first before re-ordering it.

Go to Open Orders – Awaiting payment. When your order is in the Awaiting payment tab, the AliExpress order number has already been generated as below.

Re-order Awaiting payment orders - Access Awaiting payment - Woo DSers

Click on the Ali Order No of this order. You will then be directed to the Order Detail page on AliExpress.

There, find and click on the Cancel Order button to cancel this order.

Re-order Awaiting payment orders - click Cancel Order - Woo DSers

Once you have canceled the order on AliExpress, the order will be moved to Open Orders – Canceled tab.

Re-order Awaiting payment orders - Canceled tab - Woo DSers

📕 NOTE: It may take up to 12h for DSers to sync the order status from AliExpress, but you can manually synchronize the AliExpress order status to speed this up.

Manually Synchronize Canceled Order

To speed up the synchronizing process, you can click on the Sync Ali Order button on the Open Orders page, and select Sync via API.

Re-order Awaiting payment orders - Sync Ali Order - Woo DSers

Modify Canceled Order

Once the order is in the Canceled tab, you can edit the order to change the supplier or the variation of this order by clicking on the right side of the order - Edit.

Re-order Awaiting payment orders - Edit - Woo DSers

Import a new AliExpress supplier URL (Step 1) and choose the new variant you want to order (Step 2), select a shipping method (Step 3), then click on Save (Step 4).

Re-order Awaiting payment orders - follow the steps and click SAVE - Woo DSers

📕 NOTE: If you want to change the supplier for all the future orders, you can change the mapping of this product.

Change supplier of a product

Place Canceled Order

After you finished modifying the order as you want, you can now directly place it again from the Canceled tab.

Re-order Awaiting payment orders - ORDER AGAIN - Woo DSers

After you placed the order again, it will be moved to the Awaiting payment tab, and you will just have to pay for it on AliExpress.

Re-order Awaiting payment orders - Make Payment - Woo DSers

Now you know everything about re-ordering an Awaiting payment order!

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