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Manage your product fulfillment services

Support: shopify icon

Product fulfillment service management is a setting you can take advantage of to decide which fulfillment service to use to synchronize the corresponding prices, inventory and orders of your product variations from your store to DSers.

Fulfillment services are 3rd-party Shopify app locations that manage inventory and fulfill orders that you assign in your Shopify store.

Every time you receive an order in your Shopify store, DSers will automatically synchronize the order and corresponding products. However, you may also only need other physical or app locations to manage some products and orders.

If this is the case, you can take advantage of the Product fulfillment service management feature to determine which fulfillment service to use the synchronization of inventory and orders for products.
    DSers only synchronizes inventory of Shopify products in locations including dsers-fulfillment-service, Shop location and locations you create manually. If you want to synchronize inventory for products set to other locations, you can change their locations to either "Shopify" or "DSers".

How to manage your wanted product fulfillment services

  1. Login to DSers > dsers-settings Settings > General Setting > Product.
  2. Locate the Product fulfillment service management part.
  3. The button for all fulfillment services are on by default, turn off dsers-status-on for fulfillment services that you don’t want to manage in DSers.

Now, DSers won’t synchronize products and order information that you manage through the fulfillment services that you disable in DSers.

  1. For products that you import from Shopify manually, DSers will update the changes normally regardless of the product fulfillment services setting.
  2. If there is at least one variant of a product managed by an activated fulfillment service in DSers, both the product and new orders corresponding to it will be synchronized to DSers.
  3. If you deactivate a fulfillment service in DSers, new orders corresponding to the products managed through the service will not be synchronized to DSers.
  4. When you reactivate a deactivated fulfillment service in DSers, orders generated during the fulfillment service deactivation will no longer be synchronized to DSers.


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