Synchronize customization notes
If you want to leave notes for single items manually, please check this article.
How to activate the customization notes synchronization feature
- Login to DSers > Settings > Synchronization.
- Scroll to the Synchronization Order Details section.
- In the Synchronize Shopify order customization information part, turn on to enable the feature.
The image in the notes will be converted to an image URL once synced to DSers.
Where to check the notes in different platformsIn addition to DSers, you can also check the notes in AliExpress once you place the same orders to AliExpress.
For agency users, the notes will appear in Orders page in your agency’s currently-used ERP (now Dianxiaomi and Mabang only).