Synchronize customization notes
Support：
It is possible that your customers have the need to customize their purchases for POD purposes, if the case is that you have installed an app, like Zepto Product Personalizer, for buyers to leave notes for specific items in your store, DSers allows you to synchronize those notes separately for each item.
How to activate the customization notes synchronization feature
- Login to DSers >
Settings > Synchronization. - Scroll to the Synchronization Order Details section.
- In the Synchronize Shopify order customization information part, turn on
to enable the feature.
📕 NOTE
The image in the notes will be converted to an image URL once synced to DSers.
Where to check the notes in different platforms
In addition to DSers, you can also check the notes in AliExpress once you place the same orders to AliExpress.
💡 TIP
For agency users, the notes will appear in Orders page in your agency’s currently-used ERP (now Dianxiaomi and Mabang only).
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