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Change quantity of an order

If your customer wants to change the quantity of an order after you received it, check the solution below

Edit on Shopify

Click on the order you want to modify on Shopify to see the details.

Then click on Edit

Change quantity of an order - click on Edit - Shopify DSers

A new page will open. You will be able to change the quantity by clicking adjust quantity.

Change quantity of an order - adjust quantity - Shopify DSers

Duplicate on Shopify

Click on the order you want to modify on Shopify to see the details.

Then click on More action - Duplicate

Change quantity of an order - More action - Duplicate - Shopify DSers

A new draft order will be created.

Change the quantity to the quantity desired.

And click on Mark as paid

Change quantity of an order - click on Mark as paid - Shopify DSers

The order will sync as new order on DSers, with a quantity of 3.

Change quantity of an order - sync as new order on DSers - Shopify DSers

You can manually fulfill the original order on Shopify or on DSers, so that it doesn't bother you anymore. To manually fulfill the order, click on the right side of the order - Mark as fulfilled.

BOGO and BUNDLE

Please note that BOGO (Buy One Get One) and Bundles are now available on Dsers if you want to create upsell orders! That will help you sell more and avoid having to change the quantity of the orders!

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