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Fulfill orders manually on DSers

In case there are some orders you don’t want to process with DSers, or for other reasons, you can manually fulfill those orders on DSers. We have made the process very simple for you!

Please read the guide below to see how.

📕 NOTE: Once manually fulfilled, the order will move to the Fulfilled tab in DSers and will NOT synchronize any data from AliExpress to Shopify anymore. Please make sure you really want to process an order like this.

Manually fulfill orders in bulk

Go to DSers – Open Order.

Fulfill orders manually on DSers - DSers – Open Order - Shopify DSers

Select all the orders you want to manually fulfill in Awaiting order tab.

(You can also select one order only if you want)

Fulfill orders manually on DSers - manually fulfill in Awaiting order tab - Shopify DSers

Click Fulfill Orders Manually.

Fulfill orders manually on DSers - Fulfill Orders Manually - Shopify DSers

A new window will appear. If you want mark the order as fulfilled in Shopify too, you can check the box then click MARK AS FULFILLED. If you leave the box unchecked, manually fulfilling orders on DSers won’t affect the order status on Shopify.

Fulfill orders manually on DSers - MARK AS FULFILLED - Shopify DSers

A confirmation will pop up, click on Continue.

Fulfill orders manually on DSers - Continue - Shopify DSers

Then, the orders will be marked as fulfilled. Click Ok to proceed.

Fulfill orders manually on DSers - Click Ok to proceed - Shopify DSers

The orders will be moved to the Fulfilled tab and won't have any Order Number or Tracking Number.

(If you manually fulfilled an order from Awaiting Payment tab or Awaiting Shipment tab, an Order Number or Tracking Number maybe present.)

Fulfill orders manually on DSers - Awaiting Payment tab or Awaiting Shipment tab - Shopify DSers

Manually fulfill part of an order

In case you want to use DSers to process some products of an order that consists of multiple products, but don't want to fulfill the whole order, you can manually fulfill part of the order with DSers.

Go to Awaiting Order tab, select the order for which you want to manually fulfill part of it and click on the icon below - Mark as Fulfilled.

Fulfill orders manually on DSers - Mark as Fulfilled - Shopify DSers

A new window will appear, choose the product(s) you want to manually fulfill and click Mark as Fulfilled.

Fulfill orders manually on DSers - click Mark as Fulfilled - Shopify DSers

A confirmation will pop up, click on Continue.

Fulfill orders manually on DSers - click on Continue - Shopify DSers

Then, only the chosen part of the order will be marked as fulfilled.

You can still place the other part of the order later.

Fulfill orders manually on DSers - chosen part of the order will be marked as fulfilled - Shopify DSers

The part of the order you chose to manually fulfilled will be moved to the Fulfilled tab and won't have any Order Number or Tracking Number.

(If you manually fulfilled an order from Awaiting Payment tab or Awaiting Shipment tab, an Order Number or Tracking Number may be present.)

Fulfill orders manually on DSers - Awaiting Payment tab or Awaiting Shipment tab - Shopify DSers