Fulfill orders manually on DSers

In case there are some orders you don’t want to process with DSers, or for other reasons, you can manually fulfill those orders on DSers. We have made the process very simple for you!

Please read the guide below to see how.

Manually fulfill orders in bulk

Go to DSers – Open Order.

Select all the orders you want to manually fulfill in Awaiting order tab.

(You can also select one order only if you want)

Click Fulfill Orders Manually.

A new window will appear. If you want mark the order as fulfilled in Shopify too, you can check the box then click MARK AS FULFILLED. If you leave the box unchecked, manually fulfilling orders on DSers won’t affect the order status on Shopify.

A confirmation will pop up, click on Continue.

Then, the orders will be marked as fulfilled. Click Ok to proceed.

The orders will be moved to the Fulfilled tab and won't have any Order Number or Tracking Number.

(If you manually fulfilled an order from Awaiting Payment tab or Awaiting Shipment tab, an Order Number or Tracking Number maybe present.)

Manually fulfill part of an order

In case you want to use DSers to process some products of an order that consists of multiple products, but don't want to fulfill the whole order, you can manually fulfill part of the order with DSers.

Go to Awaiting Order tab, select the order for which you want to manually fulfill part of it and click on the icon below - Mark as Fulfilled.

A new window will appear, choose the product(s) you want to manually fulfill and click Mark as Fulfilled.

A confirmation will pop up, click on Continue.

Then, only the chosen part of the order will be marked as fulfilled.

You can still place the other part of the order later.

The part of the order you chose to manually fulfilled will be moved to the Fulfilled tab and won't have any Order Number or Tracking Number.

(If you manually fulfilled an order from Awaiting Payment tab or Awaiting Shipment tab, an Order Number or Tracking Number may be present.)