Copy Link
Account
Orders
Products

Fulfill orders manually on Shopify

In case you want to deliver some orders by yourself instead of them being directly shipped from AliExpress suppliers, you can manually fulfill those orders on Shopify when they are completed.

📕 NOTE: If an order is manually fulfilled on Shopify, the order status will be also synchronized back to DSers, then DSers will move the order to Fulfilled tab.

Manually fulfill an order

Go to Shopify – Orders and click on the order for which you want to manually fulfill.

Fulfill orders manually on Shopify - Choose the order - Shopify DSers

On the Edit order page, click on Fulfill item.

Fulfill orders manually on Shopify - Fulfill item - Shopify DSers

In the next page, you can enter the tracking number and choose shipping method if you want. Then click Fulfill item.

Fulfill orders manually on Shopify - Click Fulfill item - Shopify DSers

A notification will let you know once the item is Fulfilled.

Fulfill orders manually on Shopify - Fulfillment notification - Shopify DSers

Now, this order is marked as Fulfilled on Shopify.

Fulfill orders manually on Shopify - marked as Fulfilled on Shopify - Shopify DSers

Go back to DSers – Open Order.

Fulfill orders manually on Shopify - DSers – Open - Shopify DSers

You will see the order is also moved to the Fulfilled tab. If it doesn’t move to fulfilled tab for a long time, please go to Setting - Synchronization to manually sync Shopify orders.

Fulfill orders manually on Shopify - Setting - Other - Shopify DSers

Just as simple as that, you now know how to fulfill orders manually on Shopify.

For orders that have no tracking number on DSers, when you manually add the tracking number when fulfilling on Shopify, the tracking number will be synchronized to DSers. Orders without tracking number can be in the Pending, Awaiting order, Canceled and Fulfilled tab.

For orders that already have a tracking number on DSers, even though you added the tracking number in Shopify, DSers will still show the original tracking number. Orders with tracking number can be in the Awaiting Payment, Awaiting shipment, Awaiting fulfillment, Canceled and Fulfilled tab.

Back to top