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MIGRATION, EXPLORE-FEATURES

Shipping Confirmation

The article is based on the premise that you set oberlo as data reference. If you choose other options for conflict handling, there may be different situations. Contact us anytime if you have any questions.

The Shipping confirmation email feature in DSers allows you to control if DSers should trigger Shopify to send out a shipping confirmation email when the orders are fulfilled and the tracking information shown on the shipping confirmation email.

How to Migrate Shipping Confirmation Settings from Oberlo

How does DSers migrate Shipping confirmation settings from Oberlo?

DSers will migrate the “Notify customers about shipped order” feature from Oberlo to the “Shipping confirmation” feature on DSers. The two features are largely identical but with minor differences. DSers migrate each information based on the below logic:

Features

How to migrate

Trigger Shopify to send an email when orders are fulfilled

DSers will set up the feature based on if you activate the feature on Oberlo.

Tracking URL

On Oberlo you need to manually fill in a tracking URL in the field while on DSers we provide a list with often used tracking URLs as well as a user-defined field for you to fill in.

Hence, DSers will check if what you set up on Oberlo matches any option with the DSers list. If yes, the option will be automatically selected on DSers, if not, DSers will fill in your Oberlo tracking URL in the user-defined field on DSers. 

Shipping carrier

Oberlo does not have this feature on the user interface while DSers has the feature. However, as you may know, the shipping confirmation email triggered by Oberlo shows the shipping carrier as “Other”. So once you migrated to DSers, you will find Shipping carrier is set to “Other” as default. 

Compare the Feature in Oberlo and DSers

You can find the feature easily in both Oberlo and DSers.

Notification email template-Comapre shipping confirmation
Oberlo-Settings-General | DSers-Setting-Shipping confirmation


You will find the features on DSers and Oberlo are slightly different.

Feature

Oberlo

DSers

Trigger Shopify to send out email 

✅

✅

Shipping carrier

❌
Oberlo does not have this feature and set this information to “Other” on Shopify shipping confirmation email


✅
DSers supports you to set up a shipping carrier based on your needs. “Other” is also an option on DSers if you don’t want to choose any carrier on the list.

Tracking URL

Oberlo provides a field for you to customize tracking URL 

DSers provides both often-used tracking URL options and customized fields for you to fill in.  

Tracking URL setting on Oberlo

Notification emial template-Oberlo tracking URL


Tracking URL setting on DSers

Notification email template-DSers tracking URL

Shipping carrier shows differently in the email triggered by Oberlo and DSers.

Notification email template-Compare email sent to customers

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Feel free to contact our 24/7 support team if you have any questions about the features! We are always happy to help.


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