Place part of an order
There are some special cases when you want to fulfill part of an order yourself. Maybe it is because you are processing that part of the order through other channels or your customer cancels a part of the order, etc.
Either way, DSers can help you with it by letting you manually fulfill part of the order you don't want to process. Here's how you can do it.
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If your order contains 2 or more identical product variants, you can only split the order in your store. Just change the item quantity of the original order and place it again and then add a new order that includes the rest items and place it to your supplier.
Step 1: Manually fulfill part of an order
- Login to DSers >
Open Orders.
- Access the Awaiting order tab, click
and Mark as Fulfilled on the Product Card of the order for which you want to manually fulfill part of it to select the order.
- In the Pop-up, check
to select the product you don't want to place to AliExpress and click MARK AS FULFILLED.
- In the Pop-up, click
to double-check.
- Once this part of the order is fulfilled, click OK.
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If you want to process this part of the order again, you can roll back it to the Awaiting order tab.
Step 2: Place the other part of the order
The other part of the order with the product you don't select will remain in the Awaiting order tab. Now you can place the remaining part of the order to AliExpress normally.- Access the Awaiting order tab.
- Click Order on the bottom right of the Order Card of the same order.
- Double-check the order details and click
.