Track your store sales, supplier orders, and costs in DSers
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Note
This guide explains how to use the DSers Report feature.
You'll learn how to check your store performance, understand what each data indicator means, and how DSers calculates and updates your report data.
Before you start
Make sure your account time zone is set in DSers Account Settings, and that your DSers currency matches your store currency.
After you set your time zone, allow up to 24 hours for report data to start generating.
Learn more about *[Store Currency & Exchange Rates: How to Price Across Different Currencies]* or contact DSers Customer Support to update currency.
How to check your store sales report
- Login to DSers >Report.
- Click on the Sales channel selector and Store selector on the Top Bar and select the store that you want to check.
- To the right of Total Sales, click on the Time selector and choose the time range you desire.
- Check each graph to learn how well your store runs. Here shows what those indicators represent.
| Indicator | What it represents |
|---|---|
| Sales channel Orders | This data is about the total amount of sales channel orders in the given date range. It does not include pending orders and deleted orders. |
| Sales channel Sales | This data is about the total amount of sales channel sales in the given date range. Sales channel sales = Gross sales - Discounts - Returns + Taxes + Shipping cost. |
| Supplier Orders | This data is about the total amount of supplier orders that you processed via DSers in the given date range. |
| Supplier Cost | This data is about the total amount you spent on your supplier for the product cost in the given date range. |
How DSers displays the report data
- By default, DSers displays the data generated in the last 30 days and the data is updated once per day but will not include the current day. If today is July, 1st, then the report will show data from May 31 to June 30th.
- DSers only synchronizes data in the past 7 days for the store you just connected to DSers.
- DSers only sync order status changes for 7 days. During those 7 days, if an order is deleted or refunded, DSers will update the report.
- The data will be updated once per day, and will not include the current day.
Tip: The Sales and Supplier Cost figures show your sales revenue and supplier product cost only. They are not a profit calculation—platform fees, ad spend, refunds, and shipping are not included.
Related Articles
- Store Currency & Exchange Rates: How to Price Across Different Currencies
- DSers Profile Management: How to Update Your Email and Password
- Order Syncing: How to Synchronize Your Store Orders
- Understanding Your Dashboard: Orders Overview
FAQ
Here are some common questions about the DSers Report feature.
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