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Synchronize your store orders

Support: shopify icon woocommerce icon wix icon jumpseller icon

Synchronize store orders is a feature that helps you synchronize store orders to DSers based on your selected time range.

As for the synchronization limit for specific sales channels, you can check the table below.
Sales channel Synchronization limit
Shopify Orders in the last 60 days.
WooCommerce Not any specific limits.
Wix Orders in the last 90 days.
In case you need to quickly synchronize the orders from your store for whatever reason, here's how you can do it.
    1. After you connect to a new store, DSers will synchronize store orders generated in the past 7 days automatically.
    2. The feature is not available for orders of hidden products.

Synchronize orders from your store manually

  1. Login to DSers > dsers-settings Settings > General Setting > Synchronize to DSers.
  2. In the Synchronize store orders part, select a store in the store selector Dropdown menu.
  3. The Time range selector is set to choose a date range of 30 days by default. You can click on it and re-select your desired time range.
  4. Then click dsers-refresh.

The synchronization will be done in a short time and all your orders on your store from the date range you selected will be synchronized with DSers!


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