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Tracking numbers automated update

Support: shopify icon

Tracking Numbers Automated Update is a setting that you can use to manage the tracking number updates service.

In case your supplier updates the tracking number after the order has got a tracking number, you can utilize the setting to track the updates and synchronize new tracking numbers to your store automatically.

The tracking time range that the feature is available for varies based on your selected plan. Here is the date range limit of each plan.

Plan

Time range limit

Basic

7 days

Advanced

14 days

Pro

21days

Enterprise

21days

For example, if you choose the Basic plan and your order got the tracking number at 10: 00 am on 22nd, August, then the feature will work for this order until 10: 00 am on 22nd, August.

How to set up tracking number automated update

  1. Login to DSers > dsers-settings Settings > Sales channel Setting > Fulfill Flow Manager.
  2. Scroll to Fulfillment Settings.
  3. Under Tracking Numbers Automated Update, the dsers-radio-button-unchecked Track updates of tracking numbers for 7 days after generation option is selected by default, you can click dsers-radio-button-unchecked in front of either of the other two options if you desire.

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