Optimize AliExpress canceled orders

Support:

In some cases, you have AliExpress orders canceled for unknown reasons. If you face the issue of AliExpress canceling the orders you already placed, you can turn on the feature of Canceled Orders Optimization before trying to place the order again. By optimizing your customer's name, this feature will help you increase the order success rate.

How to activate Canceled Orders Optimization

Login to DSers > Settings > Supplier Setting > Order.
Scroll down to the Canceled Orders Optimization setting, make sure the button is on . (The button will be turned on by default for new users.)

Now, go ahead and try to place the order that you kept failing. The order might be processed successfully.

Order status-Canceled

Reorder AliExpress canceled orders

How to activate Canceled Orders Optimization

Related Articles