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FAQs

Order status-Awaiting shipment

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Awaiting shipment orders are orders that have been paid but not yet shipped out by your supplier. The order status will be synced automatically on DSers within 5 hours after you paid for the order, or after it has been shipped. For AliExpress orders, you can synchronize faster with the Ali Order Syncing feature.

Read below to learn more about the Awaiting shipment orders.

Operations

Situations

Add flags

There is a need to find out orders that meet different requirements.

Fulfill your orders manually

You receive an order from your store without an instant payment but want to place it to your supplier as soon as possible.

Change the supplier Order Number

You need to modify the current Order Number when updated.

Add notes

You need to add notes to specific orders. 


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