Copy Link
Account
Orders
Products

Re-order AliExpress canceled orders

The orders you placed to AliExpress can sometimes get canceled for various reasons.

You can activate DSers Canceled Orders Optimization to greatly reduce the cancellation rate.

In case you accidentally canceled an order on AliExpress, here’s how you can re-order an AliExpress canceled order.

Place an order in DSers’ Canceled tab

Here is an example of an order that is canceled on AliExpress.

Place an order in DSers’ Canceled tab - Order canceled on AliExpress example - Wix DSers

You can find this order in the Canceled tab on DSers. You can edit the order to change the supplier or the variant of this order by clicking on the right side of the order - Edit.

Place an order in DSers’ Canceled tab - Edit the order to change the supplier or the variant - Wix DSers

Import a new AliExpress supplier URL (Step 1) and choose the new variant you want to order (Step 2), select a shipping method (Step 3), then click on SAVE(Step 4).

Place an order in DSers’ Canceled tab - Whole process - Wix DSers

Once you finished modifying the order as you want, simply click on the Order button to re-order it.

Place an order in DSers’ Canceled tab - Click on the Order button  - Wix DSers

After this order is successfully placed to AliExpress, DSers will move it to the Awaiting payment tab, and you will just have to pay for it on AliExpress.

Place an order in DSers’ Canceled tab - Pay for it on AliExpress - Wix DSers

DSers tries its best to reduce the canceled orders occurrence and give you the best tools to deal with them!

Back to top