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Re-order fulfilled orders

In case some orders were wrongly fulfilled, whether it is because you accidentally manually fulfilled them on DSers or on WooCommerce, you can easily roll back those orders and re-order them again.

Here’s how you can do it.

Roll back fulfilled orders

Let’s use some WooCommerce orders that are marked as Completed as an example.

If they are fulfilled on WooCommerce as below.

Re-order fulfilled orders - fulfilled orders on WooCommerce - Woo DSers

They are also fulfilled on DSers. Select the orders you want to re-order on DSers. Then click Roll back orders.

Re-order fulfilled orders - Roll Back Orders - Woo DSers

A new window will pop-up, click on Roll back orders

Re-order fulfilled orders - click on ROLL BACK ORDERS - Woo DSers

Enter CONFIRM and click on CONFIRM.

Re-order fulfilled orders - enter CONFIRM and click CONFIRM - Woo DSers

Click on Ok after the rollback process is completed.

Re-order fulfilled orders - click OK - Woo DSers

DSers will then move those orders to the Awaiting order tab.

Re-order fulfilled orders - Awaiting Order tab - Woo DSers

Re-order fulfilled orders

Now that those orders are back in the Awaiting order tab, you can simply place those orders to AliExpress again as you normally would.

Select the orders you want to re-order, then click on Place order to AliExpress.

Re-order fulfilled orders - Place order to AliExpress - Woo DSers

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