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Awaiting fulfillment introduction

You may sometimes have orders that contain multiple products from different AliExpress suppliers.

In this case, it may happen that the suppliers ship out their packages at different times, so the tracking numbers of the products will be generated and synchronized to DSers at different times as well.

If you have an order for which all the tracking numbers are not yet generated and synchronized to DSers, it will be placed in the Awaiting fulfillment tab.

Example

Let's say you placed an order with two products from two different suppliers and the order is in DSers – Open Order – Awaiting payment.

Awaiting fulfillment introduction - DSers – Open Order – Awaiting payment - Shopify DSers

After you paid the order, it will be in the Awaiting shipment tab

Awaiting fulfillment introduction - Awaiting shipment tab - Shopify DSers

After one of the suppliers ships out his product, and the tracking number has been synchronized from AliExpress to DSers, this part of the order will be moved to the Awaiting fulfillment tab

Awaiting fulfillment introduction - tracking number has been synchronized from AliExpress to DSers - Shopify DSers

The other part of the order will remain in the Awaiting shipment tab until the supplier ships out the product and the tracking number is generated and synchronized.

Once all the products have been shipped out by their suppliers and the tracking number have been generated and synchronized from AliExpress to DSers, the completed order will be moved to the Fulfilled tab

Awaiting fulfillment introduction - he completed order will be moved to the Fulfilled tab - Shopify DSers

It is important to note, with DSers, you never need to manually fulfill orders, on Shopify or on DSers, we will automatically update the order status for you!

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